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In order to facilitate the best possible communication with parents, we send messages via ParentMail whenever possible. At the start of September it became necessary to upgrade to the latest version, PMX. This does unfortunately require all parents to re-register as the software requires a different platform.

 

Hopefully, you will have received an SMS and an email verification message, asking you to re-register. Please re-register as soon as possible in order that we are able to contact you by ParentMail with important information. If you have both a mobile number and an email address registered on your account, you will receive a registration invitation by text and email. You can decide which way you register – but you will only need to register once.

If you have not received a verification message, please contact Mrs Tong in the School Office who will check your details.

 

Mobile registration:

Please click on the link from the text message and follow the verification process. You will be asked to enter some details, answer a security question to verify who you are and to set a password for your account.

 

Email registration:

Please click on the link from the email and follow the verification process. As above, you will be asked to enter some details, answer a security question to verify who you are and to set a password for your account.

 

Help with registering:

If you need help with registering your account, please click here.

 

Once you have registered you can download the free parent App onto your Android or iPhone device. With the App, you can access ParentMail even when there’s no network connection, with no need to search through your busy personal inbox for school messages. You’ll also receive in-app notifications as soon as we send a message, which helps make sure things don’t get missed or forgotten.

 

If you need help with the App or with your ParentMail feed, please click here to take a look around the parent help site and get familiar with your parent feed.

 

Change of contact details:

If at any point you wish to change your contact details or primary contacts for ParentMail, forms are available in Reception. Alternatively a copy is available below to download.

 

ParentMail Contact Details form

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